Privacy Policy

Privacy Policy for Ascentra Veterinary Dentistry and Oral Surgery

Effective Date: Jan 1, 2025

At Ascentra Veterinary Dentistry and Oral Surgery, we are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

1. Information We Collect

We collect personal information to provide veterinary care for your pet, including:

• Owner Info: Name, contact details, and emergency contacts.

• Pet Info: Your pet’s health records, treatment history, and vaccinations.

• Payment Info: Billing details and insurance information.

2.  How We Use Your Information

We use your information to:

• Provide veterinary services.

• Communicate with you about appointments and treatments.

• Communicate with other veterinary professionals in the interest of your pet's health.

• Process payments and insurance claims.

• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We safeguard your personal information through secure storage and limited access to authorized staff only.

4. Disclosure of Information

We may share your information with:

• Service providers (e.g., payment processors, IT support).

• Insurance companies for claims processing.

• Other veterinary professionals in the course of providing veterinary care for your pet.

• Legal authorities, if required by law.

5. Your Rights

You can request access to your information, correct it, or withdraw consent for its use by contacting us. You also have the right to file a complaint if you feel your privacy rights have been violated.

6. Contact Us

For questions or to exercise your privacy rights, contact us at:

Ascentra Veterinary Dentistry and Oral Surgery
465 Harry Walker Parkway S, Unit 11-12
Newmarket, ON

info@ascentravet.com